The fee for this event covers all written materials, lunch and refreshments. A VAT invoice and joining instructions will be sent to you acknowledging your booking.

Substitutions / Cancellations
Upon receipt of your booking form, your place will be confirmed. Any cancellation / transfer must be received in writing. The appropriate charge will apply based on the cost of your booking As follows:


Up to 14 working days before the event FREE

Between 13 and 8 working days of the event 15% +VAT

7 working days or less before the event date no transfers can be made, but a substitute delegate can be named.


Up to 14 working days before the event FREE

Between 13 and 8 working days of the event 25% +VAT

7  working days or less before the event 100% +VAT

A substitute delegate can be named at any time before the programme begins without charge.

Working days are Monday – Friday (not including weekends).

We have preferential rates at many hotels. Please contact us if you require accommodation and we will send you details.

Multiple Booking Discounts
The multiple booking discount only applies to delegates booked at the same time. A 10% discount will be applied for the second delegate and 15% for each additional delegate after that. Rates for four or more delegates are available on request from customer services on 0845 130 5714.

Special Discounts
Unless otherwise stated, any discount available on an event may not be used in conjunction with special discounts which may be offered from time to time.

Important Note
This booking form constitutes a legally binding contract. It may be necessary for reasons beyond the control of GA Training to change the content and timing of the programme, the speakers, the date or the venue. In the unlikely event of the programme being cancelled, GA Training will automatically make a full refund but disclaim any further liability.